Free Shipping — Merchandise orders totaling $200 or more ship freight-free via FedEx Ground. EXCEPTIONS: Additional shipping charges will be added to factory-direct shipments, international and U.S. Territory orders, and shipments to Alaska, Hawaii, and Puerto Rico. Shipment of the following stocked art materials will be made by truck, and billed at an additional cost: paper and kraft rolls (500 and 1000 ft rolls), stretched canvas 36" × 36" and larger, linoleum rolls, any combination of clay, plaster, and molding material totaling 50 lbs or more, packages of foamboard, both quartet Table-mounted Ingento Cutters, the 999 Etching Press, Master Etch Press, and Master Etch Bench, and all E-Z Up Shelters. Some stocked furniture and easels will be shipped by truck and billed at an additional cost.

Gift Certificates — Gift Certificates are shipped free of charge via priority mail (additional charges will apply for two-day and overnight delivery). Gift Certificates are not considered merchandise, and as such do not contribute towards the $200 free shipping offer when purchased with other items.

FOB — Items shipped directly from the factory, which are noted as Freight-On-Board (FOB), are billed an additional cost for shipping and handling. FOB shipping charges may depend on destination as well as weight. Please allow additional time for delivery. Some items shipped directly from the factory may not be available for express shipping. You will be notified if the item you ordered cannot be shipped express.

Although items shipped from the factory incur additional shipping charges, the cost of the items themselves applies toward the $200 free shipping offer. For instance, suppose you order a $175 easel that is shipped direct from the factory, plus $25 in items that are stocked in our distribution center. You must pay an additional FOB charge for the easel. However, since your total order is over $200, the items that are stocked qualify for free shipping from our distribution center. Thus, it is to your advantage to order additional stocked items with an order that requires factory shipment.

If you would like to know exact charges for factory shipment and special handling to your destination, we encourage you to place your order by telephone. We have telephone sales representatives on hand who are trained to handle your special shipping requirements between 7:00 am and 10:00 pm CST, seven days per week. Call our order-entry number (800) 828-4548. International customers should call (309) 343-6181. Dick Blick's toll-free telephone order number is easy to find at the bottom of every page on the Dick Blick website.

Truck Shipment — Truck shipment delivers your item to your curb or dock. The charge varies, based on distance, weight, bulk, etc. While all carries establish their own rates for delivery, our shipping department selects the best carrier based on service, price, and availability. A physical address and phone number are required for delivery.

The minimum charge to a commercial address is approximately $73, and to a residential address is approximately $103. For an additional $70 a smaller truck with a lift gate will lower your merchandise from the truck to the ground. For an additional $30, your order can be moved from the curb to a ground level location just inside the door. Delivery drivers cannot move items up or down stairs or to a specific location. Uncrating and disposing of packing materials is not included. Questions? Call (800) 828-4548.

You might consider consolidating two or more orders to make the most of the minimum charge. Schools should allow three weeks delivery time for truck shipment orders placed from July 1 through August 15.

Shipping Methods and Expected Shipping Times

Dick Blick ships all orders via FedEx ground whenever possible, except orders addressed to P.O. Boxes which will ship via USPS Parcel Post (FedEx ground charges will apply). Also, additional charges may apply on shipments of hazardous materials via air or to AK and HI. Call 1-800-447-8192 for information.

Express Shipment — Express orders must be placed before 2:00 pm CST. Express shipments are expedited through our order process and generally ship via FedEx Overnight or 2-Day air, although other carriers are sometimes used. For items shipped directly from the factory (FOB), please add one additional day for processing. You will receive an order tracking number via email when your order is processed.

FedEx Ground — FedEx cannot deliver to a Post Office Box or to APO/FPO addresses. Allow 2 business days for order processing, plus 1–5 business days once merchandise leaves our warehouse. Orders placed on weekends or holidays will not be shipped until the following business day. FedEx orders can be tracked, while in transit; when your order ships, your confirmation e-mail will contain a tracking number and information. For expected shipping times via FedEx ground, see the map below.

USPS Parcel Post — Orders shipping to PO Boxes or APO/FPO addresses are shipped via USPS Parcel Post. Please allow 2 business days for order processing, plus 7–10 business days once merchandise leaves our warehouse. These orders cannot be tracked while in transit.

International Shipping

International orders ship by Int'l Priority Mail and FedEx. The method and cost are determined by items ordered, weight, size and destination. Some items cannot ship outside of the US. This includes any hazardous or flammable materials. Notification will be given if this applies. Free shipping does not apply on international orders.

Shipping charges are calculated and an email is sent for approval within 2-3 business days. If email is not available, the charges will be faxed or phoned. A response is requested within 7 days after receiving our notification. Orders do not ship without approval, and can be cancelled up until that time. A phone number is required for delivery.

The recipient is responsible for any taxes, duties, or brokerage fees. These cannot be estimated prior to shipping. We are unable to remove pricing from documents as the correct value must be provided. We do not mark packages as gifts or samples, all prices will be shown for custom clearance.

All electrical products we carry are wired for use in the US. They may not be compatible with the electrical system in your country, even when a converter is used. Damage may occur, and for this reason, we do not ship electrical items outside of North America or to freight forwarders.

Questions regarding international shipments should be directed to blickinternational@dickblick.com. International orders do not ship without customer approval so questions regarding shipping charges will be answered once an order is placed. You may also call 1-800-828-4548 or 1-309-343-6181.